About this product
Fast Track Support for Perfex CRM lets your clients pay for priority handling of urgent support tickets directly from the Perfex CRM customer area.
The module creates a native Perfex invoice when a customer requests Fast Track support. After successful payment, the ticket is automatically marked as Fast Track, staff can see clear priority badges, and your team can handle paid priority tickets faster.
Key Features
Paid priority support for Perfex CRM tickets
Customers can request Fast Track from the ticket detail page
Uses native Perfex invoices, taxes, currencies and payment gateways
Ticket is only marked Fast Track after successful payment
Admin Fast Track Tickets overview with KPIs and filters
Dashboard widget for active Fa
